One of the best hotels in Moscow
Customer service
Location, location, location
Gym have all you need
Biggest pool in the city
Spa
A lot of restaurants and bars in the hotel and near by and good ones
Clean, comfy
Guest relationship is amazing especially if you deal with Nadezhda
The only concern i have that cant bring my reward level up even if i stay long enough in that hotel, cause its not part of radisson loyalty programm, but hopefully eventualy it will change
Last week stayed there for 3 nights. Actually didn’t like the hotel atmosphere. Breakfasts nice, but service not good. Staff in restaurant not attentive, snobbish, chatting with each others. It is not acceptable with such rate. Rooms classic, normal, nothing special. Reception and Consierge are very helpful and up to highest standards of hospitality.
Splendid Hotel, very nice, clean and spacious rooms, a very good breakfast buffet, lots of good restaurants, very professional and helpful Service, nice staff. Very highly recommend for a memorable stay at Moscow.